The optional eStar Address Quality™ module seamlessly integrates state-of-the-art QuickAddress™ software from QAS to easily and efficiently capture, verify and standardize customer addresses. Proven to increase contact center efficiency, lower cost per contact and increase customer satisfaction. eStar Address Quality™ enhances database integrity and consistency by cleaning existing address records, validating import files and deduping matching records.

Superior address verification and entry

• Optional module seamlessly integrates Quick Address software (QAS) into eStar’s Smart Start contact entry function
• Prompts for the minimal information required to conduct searches; reduces number of keystrokes needed to capture complete and accurate contact data
• Maintains the address verification status of each address
• Provides a pick list of possible matches including apartments, suites, duplexes and alternate addresses
• Address data supplied by national postal service authorities and QAS and updated every two months
• Standardize address formatting to national national postal service standard or preferred format
• Address data available for the United States, Canada, Europe, Singapore, and Australia

Ensure database integrity

• Corrects misspelled entries and formatting errors
• Consistent and accurate address data guarantees more successful matching to existing consumer profiles
• Validate and cleans imported data files from external mailing lists and outsourced databases
• Clean existing address records and schedule routine database maintenance to preserve integrity over time
• Check for duplicate entries; match records to ensure addresses only exists once

Maximize your value within the organization

• More accurate and reliable database for marketing campaigns
• Increase productivity and lower cost per contact; less effort capturing contact information results in more time servicing customers
• Superior customer service increases customer loyalty
• Lower mailing returns result in less work and rework