Founded in 1990 as a Data Analysis Consultancy, eStar Communications, Inc. originally worked with Fortune 500 companies to develop large customer databases and related data analysis services. Recognizing the opportunities for customer interaction software, we released the first Windows based Contact Center Management System in 1994. Since then we have focused on creating easy to use and cost-effective Contact Management and Resolution software that handles all communications channels. Integration with our customer’s environment, internal systems and external partners has always been a key strength of our offerings.

Best-in-class expertise

At eStar Communications, Inc., we are committed to helping our clients provide world-class service to their customers. Our hard-working team of experts has the knowledge and experience to deliver superior, customer-centric technology and services and our software is continually evolving to support the latest needs for web-based interactions and e-commerce solutions. We are committed to developing innovative functionality, universal interfaces and adapting to technological changes at little or no cost to our clients when enhancements are collectively beneficial to all of our customers. The end result is a comprehensive, integrated customer communications solution for your entire organization.

Today, improved customer retention and loyalty is more important than ever. Let eStar Communications transform your contact center into a communications hub, connecting customers, service agents, remote locations, partners and other support areas within your organization. Our dedication to total service will provide you with the support you need to keep your operation running smoothly and effectively at all times without downtime. No matter the size or complexity of your business, eStar Communications provides a complete solution for managing all your customer interactions.